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Wholesale Terms

Purchase Terms & Conditions

Wholesale pricing is 50% off MSRP. Immediates can be purchased in any size, color and quantity. No minimum order required. We also offer closeout sales on styles that will no longer be in stock. These styles are limited in size and quantity. Buyers are responsible for shipping charges on wholesale purchases and back orders. You can select your shipping rate options at check out. If you need assistance with your order, please contact us at wholesale@jalaclothing.com or call 800-840-4042.

Shipping & Delivery

All orders placed after 2pm PST will be shipped the following business day.

International orders will be shipped within 1-2 business days of receipt by Jala.

Jala is not responsible for any order once the package(s) has been delivered to the shipping carrier. Jala is not responsible for lost, stolen, or undelivered packages or for errors made by the shipping carrier.

*International Shipping - First Class International Parcel Post Shipping does not have tracking outside the US and does not have delivery confirmation.  Tracking and delivery confirmation is available with the other shipping methods provided at checkout. If for any reason your international package does not arrive, we suggest contacting your local customs department and local post office. Often packages are waiting there to be claimed. Jala is not responsible for any order once it is delivered to the carrier.

Customers are responsible for all customs and duty fees for international orders. 

Pre-Order

Plan ahead for the next season with Jala pre-orders. You can purchase pre-order styles at JalaWholesale.com. This will give you the advantage of ordering ahead of season and help ensure you receive the quantities desired. Delivery dates will be listed on the product page. Upon delivery, wholesale terms apply.

Samples 

If you are interested in samples, simply purchase your favorite styles. You can return samples, please see our return policy below. You can place your order online or you can also send your order to wholesale@jalaclothing.com or call 800-840-4042 to speak with a customer service representative.

Wholesale Return Policy

All Jala wholesale orders can be returned within 14 days from date of delivery. Clothing must not be worn, washed, or damaged and must be returned in new condition. All closeout sales are final. All returns must be pre-approved and received by Jala within 14 days of delivery date. Buyers will be responsible for shipping cost and will be charged a 15% restocking fee. Once Jala receives the pre-approved return from the buyer and validates that receipt was within 14 days, a refund will be given minus the 15% restocking fee. All orders are non-refundable and non-exchangeable for any reason after the 14 day return policy period. 

*All final-sale items, which are identified by a price ending in .99 are non-refundable. 

Contact us for pre-approval at wholesale@jalaclothing.com

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